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Senior Sales Operations Analyst

SentinelOne

SentinelOne

IT, Sales & Business Development, Operations
India
Posted on Thursday, July 4, 2024

About Us:

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle.

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

What are we looking for?

We are looking for a Sales Operations Analyst to work in the Order Operations team. This team is responsible for successfully and accurately booking orders at SentinelOne. This role will report to the Manager, Order Operations and will be located in India.

What will you do?

  • Ensure that orders are processed and expedited with accuracy
  • Experience working across internal business organization (Sales, DealDesk, Provisioning, Finance) and with external partners to resolve order issues
  • Provide support to the sales organization in terms of data requests for customer and order information
  • Understand and adhere to Accounting guidelines for order bookings
  • Reporting and analytics pertaining to order management
  • Refine and maintain internal documentation capturing and promoting Order Management processes and policies
  • Perform month-end (and quarter-end) close tasks associated with bookings
  • Be the primary point of contact for order issues in our Asia Pacific region

Qualifications:

  • Bachelor's degree preferred with 3+ years of experience in high tech Order Management, Sales Operations or Revenue Operations
  • Possess a solid understanding of CRM systems, opportunities, quotes, contracts, and sales processes
  • Salesforce.com (SFDC) experience desirable, but not required; Netsuite knowledge a plus
  • An ideal candidate will have strong attention to detail but will also have what it takes to handle working in a fast-paced environment while supporting a Sales organization
  • Strong communication & customer services skills
  • Must be a self-starter, team player and a problem-solving oriented individual
  • Experience with monthly and quarterly end close activities

Why Us?

You will join a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.

  • Health Insurance
  • Industry-leading gender-neutral parental leave
  • Paid Company Holidays
  • Paid Sick Time
  • Employee stock purchase program
  • Employee assistance program
  • Gym membership reimbursement
  • Wifi/Cell phone reimbursement
  • Numerous company-sponsored events, including regular happy hours and team-building events

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.