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Customer Support Manager - Accounts Payable Nashville, TN · Full-time · Intermediate



Marketing & Communications, Accounting & Finance, Customer Service
Nashville, TN, USA
Posted on Wednesday, March 13, 2024

About The Position

About Stampli

Stampli is an AI-powered Accounts Payable (AP) automation solution that doesn’t require rework to the customer’s enterprise resource planning (ERP) system. Our solution is designed to seamlessly integrate with over 70 ERPs, including Oracle Netsuite, Sage Intacct, SAP, Microsoft Dynamics, and many more, allowing our customers to deploy in days, not months.

As a leader in AP automation for 18 consecutive quarters according to G2 Crowd, Stampli is a comprehensive AP automation solution that centralizes communication, documentation, payments, corporate cards, and more – providing customers full visibility into all company spend.

We have an excellent culture and a vibrant location in downtown Mountain View, Nashville, and Austin (new!). Stampli has won several Comparably awards, including: Best Company Outlook, Best Company Work-Life Balance, Best Company Compensation, Best Company Happiness, and Best Company Perks & Benefits.

About the Position

We are looking for curious and energetic individuals with a background in Accounts Payable, eager to channel their expertise in a new, exciting setting. If you’re looking to apply your AP skills within the world of technology, then Stampli’s Customer Support Manager could be the role for you!

As a Customer Support Manager, you will assist current customers with Stampli‘s Accounts Payable Automation Platform, and help them with all aspects of support and troubleshooting. This often includes simple integration to accounting systems such as Netsuite, Intacct and Quickbooks. Experience with at least one of these systems is a big plus!

Stampli is an awesome FinTech startup (with Series D funding) with a fast-paced results-oriented environment. We have a lot of fun every day and place a huge emphasis on continuing the great company culture that we have developed. Also, we are growing fast; all teammates will have tons of opportunities to learn within the FinTech world, and clear expectations for promotional paths (we’ve had several teammates get promoted from within!).

This is a hybrid role with 2 days in office based in our downtown Nashville, TN location.


You will have:

  • Minimum 1 year Accounts Payable experience
  • Excellent troubleshooting skills
  • Organized, curious, and motivated to learn
  • Experience with Purchase Orders
  • Experience with ERP's (Sage Intacct, QuickBooks, Oracle NetSuite)
  • Bachelor’s Degree
  • Loves technology
  • Service oriented and collaborative
  • Positive energy
  • Experience nurturing relationships with vendors
  • Knows their debits and credits (and has done postings before)
  • English fluency

You will get:

  • Stock Options
  • Full medical, dental, and vision insurance
  • 401(k)
  • Opportunities for internal promotions
  • Strong and experienced leadership that supports your growth and success
  • Hybrid work schedule (2 days a week in office)
  • Free snacks, beverages, catered meals, happy hour and team events
  • Open concept and modern work environment
  • An inclusive, tight knit, and exciting start-up environment culture that offers career and personal growth